No Display: Laptop Black Screen Problem

A common question making the rounds of tech forums is what is known as the dreaded laptop black screen problem. Not quite the same as the “blue screen of death” although just as bothersome, the laptop black screen problem can be caused by many factors.

The first thing you should look into is the video driver. The relationship between your video card, its software and the other components of your machine can be quite complex, and a seemingly inconsequential bug can cause a laptop black screen problem. Your best defense against such problems is to make sure that you have the latest drivers for your particular video card.

In some cases, the laptop black screen problem could be caused by an overheating video card. If you suspect that this is the cause, turn off the laptop for a few minutes before turning it back on again. If the laptop black screen problem persists, you may have a more serious cooling related issue that needs immediate attention.

Sometimes a laptop black screen problem can be caused by a defective LCD display. These devices can be quite sensitive and there is often no way to tell that they are faulty until they fail for good. In order to determine if your laptop black screen problem is a display related issue, try plugging an external monitor into your laptop and see if it works normally. If it does, the laptop black screen problem lies with your machine.

You will also want to check if the cable that runs between your LCD screen and the motherboard is seated properly and is otherwise free from defect. A surprising number of user complaints regarding a laptop black screen problem could have been resolved by simply reseating certain cables in their connectors properly or by replacing the cable. This is certainly a less inexpensive fix than ordering a replacement for your LCD screen! The lesson here is to exhaust all possibilities before pulling out your credit card. If you are lucky, the solution to your laptop black screen problem maybe a lot closer than you think.

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9 Comments so far

  1. T.SREENIVAS DHEERAJ on December 31st, 2010

    sir,i have lenovo laptop of model(3000 G430B).sir its display is not coming,i donno what is the actual problem behind that.and i have shown to many laptop repair shops.they said to me that,your laptop has problem in motherboard chip and it costs nearly 4000rs.
    and my another friend said me that your laptop has problem in video card.
    so,will you please tell me what is actual problem……..?

  2. Admin on December 31st, 2010

    T.SREENIVAS DHEERAJ ~

    It does sound like it is a motherboard problem. It is expensive to fix and may be cheaper to buy a new laptop unless you have a guarantee/insurance to cover it.

    Try the following to see if it will work:

    * Turn the laptop off, remove the battery and the power cord.

    * Once they have been removed, hold the power button in for 60 seconds.

    * Put the battery in after that but dont put the power cord in.

    * Turn on the computer, BUT HOLD DOWN THE POWER BUTTON, and hold F9 and F10 as soon as the power comes on.

    * Hold them both down for about 10 seconds, and the computer should turn on and display the ‘Lenovo’ screen, and the computer should start up as normal.

    If this doesn’t work try attaching an external monitor to see if that works. If it doesn’t I think the repair shops are probably right in diagnosing a motherboard problem.

  3. jessica on February 8th, 2011

    this information doesn’t expain whats wrong with my laptop. I just got my laptop from xmas n had it under 2 mothens now. but just night i was on youtube when it just went off the battary was full power and wasnt displaying any problems. at the beginning we could not get it on the screen was black but the laptop light was saying it was on.after awile of checking it over we got it back on but just after school i went to go on it again to finish of some school work it would not come on again it display the problems as the night before we did the exact things as last night but this time no luck.thinking it was the battary of charge but did not display it or we didnt see it. i left it to charge for several ours but didnt work. but when we tried again the laptop came on then after 2 mins it went straigh off with the charger connected and with out. do u know whats wrong with it.

    my laptop is an acer notebook ASPIRE one vurtly brandnew

  4. Admin on February 8th, 2011

    Jessica ~

    As the laptop is new, take it back to where it was bought as it is still under guarantee.

    Laptop screen problems within 2 months of purchase isn’t a good sign of your machine.

    You have a guarantee. Take it back and get the shop to sort it for you.

  5. jessica on February 8th, 2011

    yer but all my imprtant documents are on there but i cant take them of and put em on a usb flash drive because i cant see nothing so i cant take it back with all my information on

  6. Admin on February 8th, 2011

    If you can get your hands on another monitor you can use a VGA cable to connect it to the back of your laptop and hopefully the monitor should work, allowing you to take your information off the laptop.

    Have a look at this page. It shows the what a VGA cable looks like.

  7. Admin on February 8th, 2011

    Another thing you could try:

    Holding down the FN (Function key) and pressing the CRT/LCD key (F8 on my machine) will change your display settings so that you can display on an external monitor/LCD TV etc.

    Holding the FN key down and pressing the CRT/LCD key each time changes the settings so if it doesn’t work the first time try again.

    (You may have to do this if you connect the VGA cable from an external monitor to your laptop.

    If you have an LCD TV in the house – there’s a good chance a VGA cable came with it.

  8. jessica on February 8th, 2011

    i have one of them good job it aint in use because the tower is full of virsuse what we cant rid

  9. Michael on February 16th, 2012

    My laptop was canstantly getting an error message before the start up and would not start, the error mesdsage would say a device has been removed like a USB or CD-ROM while in use, after this i tried to re-boot it but after it loads up it goes onto a black screen. Can you help?

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